Terms of use
Last updated
Template: review with your legal adviser.
These terms apply to the MAK Eye Care website, mobile app and online services, including appointment booking, video consultations, eye tests and the MAK Eye Care Optical shop. By using them you agree to these terms.
Who we are
MAK Eye Care is an ophthalmology practice at MAK Eye Care, G-8 Markaz, Islamabad. You can contact us at hello@makeyecare.pk or +92519876543.
Using our services
- You must give accurate information, including your name, date of birth and mobile number.
- You are responsible for activity on your account. Keep your phone and one-time codes private.
- You may book for family members you are responsible for, such as children or elderly parents.
- Our online services are not for emergencies. In an emergency, go to the nearest emergency department.
Appointments
- Online bookings must be made at least 30 minutes in advance.
- You can cancel or reschedule online up to 24 hours before the appointment. Inside 24 hours, please call the clinic.
- The doctor may occasionally run late or need to reschedule. We will tell you as early as possible.
Video consultations
Video consultations suit follow-ups, test results and advice, but most new eye problems need an examination. The doctor may ask you to visit in person. Please join from a private place with a stable connection.
Eye tests and optical shop
- Prices are shown in Pakistani rupees and may change. The price at checkout applies to your order.
- Prescription-only eye drops are supplied only against a valid prescription verified by our optician.
- We may decline or cancel an order if a product is unavailable, a prescription cannot be verified, or we suspect misuse.
Reviews
Reviews can only be left after a completed visit. We moderate reviews and may decline content that is abusive, identifies other people or contains personal medical details.
Medical information
Articles and condition pages are general information, not medical advice. Always speak to a qualified doctor about your own health.
Liability
We take reasonable care to keep our services accurate and available but cannot guarantee uninterrupted access. Nothing in these terms limits rights you have under the laws of Pakistan.
Changes and governing law
We may update these terms and will show the date of the latest version. These terms are governed by the laws of Pakistan, and the courts of Islamabad have jurisdiction.